Who we are

Our website https://zakshomemade.com is owned and run by Adam & Kim Shaw. The registered address of the company being 1 Shepherds Hill, Pickering, YO18 7JQ.

What personal data we collect and why we collect it

Personal data (name, address, contact phone number, email address, IP address, cookie data) may be collected if you contact us via our contact forms or via an order being placed.

Some of our third party plugin’s (such as payment gateway providers) may also collect data, this will be detailed below.

We collect this data for the following reasons:-
Customer contact, promotion, legal requirements, order progression and completion.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We keep contact form submissions for a certain period for customer service purposes (as detailed above), we may also use the information submitted through them for direct marketing purposes. Marketing can be declined by opting out at any time via email.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may need to share your details with some third party providers to ensure the smooth running of our site. We will never sell information to third parties for marketing purposes.

The third party providers used within this company, and their individual privacy policies are below.

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (Stripe’s Privacy Policy and PayPal’s Privacy Policy) for more details.

Mailchimp:- When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

This data will be held securely for a time. Data may be retained for up to after six years to satisfy legal data requirements, but will be erased should the company cease to trade or on request from the customer – whichever comes first.
Data may also be deleted once a registered customer account becomes dormant (no login activity) for more than two years, unless required to retain by law.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

In addition, data may be sent as detailed in third party privacy policies, or shared with our hosting provider as required.

Our site is secured by SSL.

Your contact information

Any enquiries regarding privacy relating to our company should be sent via email to admin@zakshomemade.com

How we protect your data

Our site is secured by SSL. We have no access to banking or card details as this is all processed securely via our payment gateway providers.

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